Troubleshooting
- How do I change my credit card?
- Why do the read receipt times look 'off'?
- Freshdesk - Whitelisting IPs for API access.
- Zendesk - Whitelisting IPs for API access.
- Why are my read receipts delayed?
- Why do tickets change from pending to open status when the read receipt is created?
- Is my tracking pixel correct?
- How to test if My Read Receipts is working?
- How do I stop real-time read receipt email notifications?
- Why am I receiving duplicate read receipts?
- Can I change the name of the user that generates the private comment update?