Do you support Markdown? David Andrews September 20, 2020 14:29 Updated My Read Receipts automatically supports markdown. Related articles One Step Install: Read Receipts for Zendesk v2 Activate Unread Ticket Tagging How to stop agent email notifications for each read receipt generated? How to enable custom field and event based read receipts? How do I enable read receipts for specific tickets? Comments 0 comments Article is closed for comments.