Do you support Markdown? David Andrews September 20, 2020 14:29 Updated My Read Receipts automatically supports markdown. Related articles One Step Install: Read Receipts for Zendesk v2 Activate Unread Ticket Tagging How to enable custom field and event based read receipts? How do I enable read receipts for specific tickets? Optimize & test macros, triggers or tags to increase open rates Comments 0 comments Article is closed for comments.