My Read Receipts supports markdown. If your organization is using markdown please follow the same exact installation instructions that were sent to you. If you have any questions please email us.
Articles in this section
- How to enable custom field and event based read receipts?
- How do I upgrade from a free to premium?
- Can I limit usage of the app to specific agents?
- Do you support Markdown?
- How do I enable read receipts for specific tickets?
- How does My Read Receipts tracking work?
- How many read receipts are reported for each email open?
- How do I prevent my agents from accidentally triggering a read receipt?
- Can I get a read receipt for users cc'd on a ticket?
- Is a read receipt generated when a new ticket is created by our agents?