If you do not wish to have the assignee notified by email each time a read receipt was triggered please follow these steps:
1. Open up your Notify assignee (or group) of comment update trigger. Your current settings should look something like this:
2. Please add the following condition to Meet ALL of the following conditions:
Comment Text: Does not contain the following string: MyReadReceipt
3. Save the trigger.
If you have more complicated triggers or have questions. Please email us.